OFS Customer Service - Letting Good Leads Go to Waste?

Calash recently conducted a screening exercise on behalf of a large Operator to identify and select vendors as part of a pre-qualification exercise. Over several weeks we conducted upstream enquiries for the supply of services and related equipment for coiled tubing, logging, fracturing, cementing and mud services.

Much to our surprise, the project indicated that companies don’t make life easy for themselves when it comes to new sales enquiries. An amazing one in three of the companies we contacted failed to get past ‘first base’ and had to be excluded from pre-qualification. How can you be sure that your company isn’t one of them? And if they are, what can you do about it?

Download our article to find out.